Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Peluvara!

These Terms of Service (“Terms”) govern your access to and use of the Peluvara website, store, products, and related services (collectively, the “Services”).

The terms “we,” “us,” and “our” refer to VURAL COMMERCE LLC, doing business as Peluvara. Our store is powered by Shopify, which enables us to provide the Services to you.

By visiting our website, using our Services, or purchasing from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use the Services.

Please read these Terms carefully. They contain important information about your legal rights, obligations, warranties, and limitations of liability.


SECTION 1 – ELIGIBILITY AND ACCOUNT INFORMATION

By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given consent for any minor dependents under your supervision to use the Services.

When using our Services or placing an order, you agree to provide accurate, current, and complete information, including your contact, billing, payment, and shipping information.

You are responsible for maintaining the confidentiality and security of your account information and for activity occurring under your account.


SECTION 2 – PRODUCTS AND SERVICES

We make reasonable efforts to display and describe our products as accurately as possible. However, product colors, appearance, dimensions, packaging, or other characteristics may vary slightly due to screen settings, manufacturing variations, product updates, or other factors.

We reserve the right to modify product descriptions, prices, availability, specifications, or other information at any time without prior notice, subject to applicable law.

We may discontinue products or limit quantities available to any person, household, geographic region, or jurisdiction where permitted by law.


SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase the products in your order.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing or product information errors, inventory issues, or circumstances that prevent us from fulfilling the order.

Payment must be successfully authorized before an order can be processed.

Please review your order information carefully before completing your purchase, including your products, quantities, and shipping address.

Once an order has entered processing or fulfillment, we may be unable to modify or cancel it.

If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.

Returns and refunds are governed by our Return & Refund Policy.


SECTION 4 – PRICING AND PAYMENT

Product prices, promotions, discounts, and offers may change at any time without prior notice.

The price charged for an order will generally be the price displayed at checkout when the order is placed, subject to correction of obvious pricing or technical errors where permitted by applicable law.

Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs duties, or other fees.

You agree to provide accurate and complete billing and payment information and to promptly update such information when necessary.


SECTION 5 – SHIPPING AND DELIVERY

Processing and delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, customs processing, high order volumes, incorrect or incomplete address information, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information when placing an order.

Additional information regarding order processing, delivery estimates, tracking, address issues, and other shipping matters can be found in our Shipping Policy.


SECTION 6 – RETURNS AND REFUNDS

Returns, refunds, exchanges, damaged products, defective products, and incorrect orders are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.


SECTION 7 – INTELLECTUAL PROPERTY

The Services and their content, including the Peluvara name, branding, logos, graphics, photographs, videos, text, designs, website elements, and other materials owned or licensed by us, are protected by applicable intellectual property laws.

Unless otherwise permitted by law or expressly authorized by us, you may not copy, reproduce, distribute, modify, publish, sell, license, exploit, or otherwise use our protected content for commercial purposes.


SECTION 8 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not monitor or control.

Such tools may be provided on an “as is” and “as available” basis. Your use of third-party tools or services is at your own discretion and may be subject to the terms and policies of the applicable third party.


SECTION 9 – THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, privacy practices, products, services, or activities of third-party websites or services.

We encourage you to review the applicable terms and privacy policies before engaging in transactions with third parties.


SECTION 10 – RELATIONSHIP WITH SHOPIFY

Peluvara is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are transactions directly between you and VURAL COMMERCE LLC, doing business as Peluvara.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Peluvara, including any injury, damage, or loss arising from products or services purchased from Peluvara.

You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to purchases and transactions made with Peluvara, to the extent permitted by applicable law.


SECTION 11 – PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, certain personal information may also be collected and processed by Shopify and other service providers used to operate our store, process payments, prevent fraud, fulfill orders, provide customer support, and deliver our Services.


SECTION 12 – REVIEWS, FEEDBACK AND USER CONTENT

If you submit reviews, photographs, videos, suggestions, ideas, feedback, or other content to us, you represent that you have the right to provide that content.

You grant us the right to use, reproduce, display, publish, and otherwise use submitted content for operating, improving, and promoting Peluvara, subject to applicable law.

You may not submit content that is unlawful, fraudulent, misleading, abusive, defamatory, obscene, malicious, or that infringes the rights of another person or entity.


SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or delivery estimates.

We reserve the right to correct errors, update information, and, where permitted by applicable law, cancel affected orders.


SECTION 14 – PROHIBITED USES

You may not use the Services for unlawful, fraudulent, abusive, malicious, or unauthorized purposes.

You may not interfere with the security or operation of our Services, introduce malware or harmful code, attempt unauthorized access, unlawfully collect personal information, impersonate another person, infringe intellectual property rights, or otherwise use our Services in violation of applicable law.

We reserve the right to restrict or terminate access to the Services for violations of these Terms.


SECTION 15 – TERMINATION

We may suspend or terminate access to the Services where permitted by applicable law, including when these Terms have been materially violated.

Obligations and liabilities incurred before termination will survive where applicable.


SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

Except where expressly stated or required by law, we do not warrant that the Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot lawfully be excluded or limited.


SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, VURAL COMMERCE LLC, Peluvara, and their affiliates, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.


SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless VURAL COMMERCE LLC, Peluvara, and their affiliates, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable expenses arising from your material breach of these Terms, violation of applicable law, or infringement of third-party rights.


SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.


SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of the Services.


SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, or other lawful business transaction.


SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles.

Nothing in this section limits any mandatory consumer protection rights that may apply under applicable law.


SECTION 23 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service from time to time.

The most current version will be available on this page. Where required by applicable law, we will provide appropriate notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those changes to the extent permitted by applicable law.


SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Peluvara
Operated by VURAL COMMERCE LLC
Email: peluvarashop@gmail.com